Support

Backlog captures and manages tasks from your AI conversations. Operated by Erçağ Uysal.

Email [email protected] for help, account export/deletion or private security reports. Support is handled personally; no guaranteed response time is offered.

Troubleshooting

• Cannot connect: check service health and ensure the connection URL ends in /mcp.
• Authentication expired: reconnect and sign in again.
• Permission denied: reconnect and approve the backlog permission.
• Item not found: search your own backlog for its current identifier.
• Too many requests: wait for the Retry-After period before retrying.
• Invalid input: follow the limits in the tool description.

Include the UTC time, tool name, HTTP status and trace ID if available. Never email passwords, access tokens, connection strings or confidential backlog content.